Ropo's reminder and collection service

Ropo’s reminder and collection service is now available through the Maventa API. Software vendors can offer their customers a complete invoice lifecycle — delivery, reminders, collections, and payment monitoring — across Finland, Sweden, and Norway, through one integration.

• Single integration point for the full invoice lifecycle — build on your existing Maventa integration
• Nordic-wide solution — one provider for Finland, Sweden, and Norway
• End-to-end service — invoice delivery, reminders, collections, and payment monitoring, trusted by approximately 11,000 customers across the Nordics
• Full traceability — track each assignment’s collection status, report direct payments and credit notes, and keep balances in sync between the ERP and Ropo

How it works

1. Activate the service — Call the activation endpoint with a contact email. Ropo sends a wizard form where the authorised person provides company details and signs the agreement electronically. In Finland, a separate KYC verification step is also required. Activation typically takes 1–2 business days after the agreement is signed.
2. Transfer overdue invoices — Send overdue invoices to Ropo through the API. B2B invoices can be transferred 7 days after the due date; B2C invoices after 14 days. Choose between reminder_and_collection (full process) or collection (skip reminders if you have already sent them yourself).
3. Ropo takes over — Ropo handles the reminder and collection process: payment reminders, payment demands, and if authorised by the client, legal collection. Ropo does not start legal collection automatically.
4. Track progress — Follow each assignment’s status and collection events through the Receivables API. Report direct payments and credit notes back to Ropo — automating these events from the ERP is strongly recommended.

Availability

The service is available in Finland (EUR), Sweden (SEK), and Norway (NOK), with additional countries such as Denmark and Germany planned. Supported receivables types are B2B, B2C, and rental variants — rental receivables collection is currently only available in Finland.

Pricing

Ropo’s reminder and collection service is included in the Maventa service with no separate usage fee. Reminder and collection fees are paid by the debtor, not by the client. However, costs may arise in later stages — if a case proceeds to legal collection, official authority fees are charged from the client. If the client is VAT liable, Ropo invoices the VAT portion of reminder and collection fees paid by the debtor. Costs may also occur if assignments are cancelled.

Getting started

Refer to the integration guide for detailed API documentation, parameters, and examples. Read more about the service at maventa.com.